Help Center
Find answers to common questions and get the support you need for the best gaming experience.
Quick Help
Account & Registration
How do I create an account?
Click the "Sign Up" button in the top right corner, fill in your email address, create a secure password, and verify your email. The process takes less than 2 minutes.
I forgot my password, how can I reset it?
Click "Forgot Password" on the login page, enter your email address, and you'll receive a reset link within a few minutes. Check your spam folder if you don't see it.
Can I change my email address?
Yes, go to Account Settings and click "Change Email". You'll need to verify both your current email and the new one for security purposes.
Gameplay Questions
What is the minimum and maximum bet?
The minimum bet is $0.10 and the maximum bet is $1,000 per round. You can place up to two bets simultaneously for different strategies.
How does auto-cashout work?
Set your desired multiplier before the round starts, and the system will automatically cash out your bet when that multiplier is reached. This helps you stick to your strategy.
Is the game really fair?
Yes! Our game uses a Provably Fair system that allows you to verify the fairness of every round. Check out our Provably Fair page for detailed technical information.
Payments & Bonuses
What payment methods do you accept?
We accept major cryptocurrencies (Bitcoin, Ethereum, Litecoin), credit/debit cards, and various e-wallets. All transactions are secure and encrypted.
How long do withdrawals take?
Cryptocurrency withdrawals are usually processed within 10 minutes. Traditional payment methods may take 1-3 business days depending on your bank.
How do I claim my welcome bonus?
Your welcome bonus is automatically credited to your account after your first deposit. Check the "Bonuses" section in your account to see available offers and wagering requirements.
Technical Support
The game won't load, what should I do?
Try refreshing the page, clearing your browser cache, or switching to an incognito/private window. Make sure JavaScript is enabled and you're using a supported browser (Chrome, Firefox, Safari, Edge).
I'm experiencing lag or connection issues
Check your internet connection and try closing other browser tabs. If the problem persists, try connecting to a different network or contact our support team.
The mobile app isn't working properly
Make sure you have the latest version of the app installed. If issues persist, try using our mobile website which has all the same features.
Still Need Help?
Can't find the answer you're looking for? Our support team is available 24/7 to help you with any questions or issues.